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Warranty

Limited one-year warranty

The SOLHUMA Company, Inc. («SOLHUMA») warrants that for a period of one year from the date of original retail purchase, this product will be free from defects in material and workmanship. SOLHUMA, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement may be made with a similar product of equal or greater value. This is your exclusive warranty.

This warranty is valid for the original retail purchase from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. SOLHUMA dealers, service centers, or retail stores selling SOLHUMA products do not have the right to alter, modify, or in any way change the terms and conditions of this warranty.

What This Warranty Does Not Cover

This warranty does not cover normal wear of parts, parts that are not genuine SOLHUMA parts, or damage resulting from any of the following: negligent use or misuse of the product; use on improper voltage or current; commercial use of the product; use contrary to the operating instructions; disassembly; repair or alteration by anyone other than SOLHUMA or an authorized service center. Further, the warranty does not cover damage by Acts of God, such as fire, flood, hurricanes, and tornadoes. Warranty is void if damage to product results from the use of a part other than a genuine SOLHUMA part.

How to Obtain Warranty Service

Please attach to the product a tag that includes your name, address, daytime telephone number, e-mail, and description of the problem. Include a copy of the original sales receipt. Carefully package the product and send either by courier or insured mail with shipping and insurance prepaid to:

SolHuma Inc.
P.O. Box. 370,
La Prairie (Québec) Canada
J5R 3Y3